Payment Policy

Custom Wood Designs Payment Policy :

Thank you for choosing Custom Wood Designs . We value your business and strive to provide exceptional products and services. To ensure a transparent and efficient payment process, we have established the following payment policy:

  1. Payment for First Order:
    All new clients are required to pay the full amount upfront before production can begin. We accept various payment methods, including credit/debit cards, bank transfers, or other agreed-upon payment options. Once payment is received, we will proceed with processing your order.
  2. Payment Terms for Loyal Clients :
    For our valued Repeat Customer , we offer flexible payment terms based on your history and business relationship with Custom Wood Designs. Depending on your credit history and prior arrangements, we may offer extended payment. Please contact our sales team to discuss your payment options, including any potential discounts available for returning clients.
  3. Deposits for Custom Orders:
    For large or custom orders, a deposit or pre-payment is required before production can begin. The deposit amount will be communicated and agreed upon during the order confirmation process. This deposit ensures commitment from both parties and covers any upfront costs associated with the customization process. The remaining balance will be due according to the agreed-upon payment terms.
  4. Payment Deadlines:
    Unless otherwise agreed upon, payment deadlines are as follows:
  • First Order: Full payment is due before production begins.
  • Loyal Clients : Payment terms will be specified and agreed upon based on your credit history and prior arrangements.
  • Custom Orders: A deposit or pre-payment is due before production starts, and the remaining balance is due as per the agreed-upon payment terms.
  1. Rush Orders:
    For last-minute or rush orders, full payment is required upfront before production can be expedited. This policy ensures that we can allocate the necessary resources and prioritize your order to meet your urgent deadline. Please contact our sales team to discuss rush order options and payment details.
  2. Payment Disputes:
    If there are any concerns or disputes regarding payment, we encourage you to contact our customer service team promptly. We are committed to resolving any issues in a fair and timely manner. Please provide any relevant documentation or evidence to support your claim, and we will work with you to find a satisfactory resolution.

Please note that all prices quoted by Custom Wood Designs are exclusive of applicable taxes or shipping fees unless otherwise stated. Additional charges may apply based on the specific requirements of your order.

By placing an order with Custom Wood Designs, you agree to comply with our payment policy and any agreed-upon payment terms. We appreciate your business and look forward to providing you with exceptional products and services. If you have any questions or concerns regarding our payment policy, please don't hesitate to contact our sales team.

Custom Wood Designs is a provider of custom-branded products, specializing in furniture, displays, and gifting solutions for the hospitality industry, corporate clients, and retailers. We offer high-quality, sustainable, and eco-friendly options, helping businesses create lasting impressions and unique branding experiences.

What We Do

Welcome to our site! We're a leading provider of custom-branded products for the hospitality industry in Ireland with over 1500 unique items from furniture to service & display. We specialize in creating high-quality, custom-branded products that leave a lasting impression with your customers. Our team of experts can help with almost any project, from small restaurants to large hotel chains.

In addition to our hospitality offerings, we also provide custom gifting solutions for corporate clients. Whether you're looking for a thank-you gift for hardworking employees, a promotional item for your brand, or a gift for a valued client. Our team will work with you to create unique, custom-branded gifts that fit your budget and meet your specific needs.

For retailers, we offer a range of displays that are designed to get your brand noticed and increase sales. Our displays are not only attractive, but also highly functional, encouraging interaction with your products and driving sales. We understand the competitive nature of the retail environment, which is why we take great care to create displays that are both eye-catching and effective.

Here at Custom Wood we're committed to providing exceptional customer service and support. We take pride in offering full-service hospitality, corporate gifting, and retail POS solutions that meet the unique needs of our customers. Our team of experts is available to help you find the perfect products for your project, and we're always happy to answer any questions you may have.

Whether you're a small business or a large corporation, we're here to help. Feel free to drop us a line to find out more about our custom-branded products for the hospitality industry, custom gifting solutions for corporate clients, and retail displays that get your brand noticed.

In June 2019 We Won 'Best Established Business S.D.C.C.'

In the Ireland's Best Young Entrepreneur Awards and we're very proud of it !

Contact Us

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